• Ebook Vietnam tourism occupational standards – Front office operations: Part 1

    Ebook Vietnam tourism occupational standards – Front office operations: Part 1

    VTOS for front office operations cover all front office jobs from front office clerk to Front office manager. The VTOS front office standards have also taken account of local hotel operations. The front office is the public face of the hotel and provides services to guests including greeting, welcoming, checking in and looking after their needs during their stay.

     76 p vaa 03/01/2017 266 2

  • Ebook Test your 400 questions to boost your brain power

    Ebook Test your 400 questions to boost your brain power

    To help you have more learning materials and study, you are invited to consult the text book "Test your 400 questions to boost your brain power" below. The book gives you 400 questions often in interviews, tests IQ. Hope content useful service book learning needs and work effectively.

     177 p vaa 26/09/2018 21 2

  • Ebook Satrter Toeic

    Ebook Satrter Toeic

    Toeic exam preparation materials includes 12 lessons, a test sample and support, including dictation and answers to the exercises. Each exercise in the book includes a vocabulary section, a grammar guides clear and specific, grammar exercises, a quiz (mini test). Stater Toeic will be a book suitable and useful for practitioners start with Toeic level of 200 or less.

     306 p vaa 26/09/2018 147 2

  • Ebook Airline marketing and management: Part 1

    Ebook Airline marketing and management: Part 1

    Ebook Airline marketing and management: Part 1 present the content the fundamentals; the market for air transport services; the marketing environment; airline business and marketing strategies.

     154 p vaa 24/08/2020 16 2

  • Ebook Airline marketing and management: Part 2

    Ebook Airline marketing and management: Part 2

    Ebook Airline marketing and management: Part 2 present the content product analysis in airline marketing; pricing and revenue management; distributing the product; brands management in airline marketing; relationship marketing; airline selling, advertising and promotional policies; the future of airline marketing.

     182 p vaa 24/08/2020 18 2

  • Ebook Principles and practice of aviation medicine: Phần 1

    Ebook Principles and practice of aviation medicine: Phần 1

    Part 1 ebook the present the content: introduction, the history and development of aviation medicine Viktor Harsch; international standards and requirements, Icao international medical standards and recommended practices Claus Curdt-Christiansen, federal Aviation administration — Aviation medicine, joint aviation authorities (JAA) and European aviation safety agency (EASA) — medical requirements for pilots in Europe; physiology and...

     431 p vaa 24/08/2019 107 2

  • Ebook Airline operations and scheduling (2nd Edition) - Massoud Bazargan: Phần 1

    Ebook Airline operations and scheduling (2nd Edition) - Massoud Bazargan: Phần 1

    Part 1 ebook the present the content: planning optimization, network flows and integer programming models, flight scheduling, fleet assignment, aircraft routing, crew scheduling, manpower planning, operations and dispatch optimization, revenue management, fuel management system.

     173 p vaa 24/08/2019 112 2

  • Ebook Aviation logistics - The dynamic partnership of air freight and supply chain: Part 1

    Ebook Aviation logistics - The dynamic partnership of air freight and supply chain: Part 1

    Ebook Aviation logistics - The dynamic partnership of air freight and supply chain: Part 1 present content air cargo – trying harder; the world of air cargo, Oliver Evans, former TIACA; air cargo history; airport connections; cargo handling agents – the impact of IT; road feeder service; freight forwarder; Cool logistics.

     117 p vaa 24/08/2020 40 2

  • Ebook Airline operations and scheduling (2nd Edition) - Massoud Bazargan: Phần 2

    Ebook Airline operations and scheduling (2nd Edition) - Massoud Bazargan: Phần 2

    Part 2 ebook the present the content: airline irregular operations, gate assignment, aircraft boarding strategy, computational complexities and simulation, computational complexity, Heuristics and software, start-up airline case study, manpower maintenance planning, aircraft tow-tugs, runway capacity planning, small aircraft transportation system.

     130 p vaa 24/08/2019 118 2

  • Ebook Safe air travel companion: Part 1

    Ebook Safe air travel companion: Part 1

    Ebook Safe air travel companion: Part 1 present content why terrorism; putting hijacking in perspective; what the government is doing to protect you; what the airlines are doing to protect you; what you can do to protect yourself; guns in the cockpit; airport security; preparing for your international trip; overseas traveling; how to behave in a “traditional” hijacking.

     104 p vaa 24/08/2020 33 2

  • Ebook Airline industry strategies, operations and safety: Phần 2

    Ebook Airline industry strategies, operations and safety: Phần 2

    The content of ebook part 2 includes: evidence-based process considerations of hypoxia during flight for flight nurses: the aerohemodynamics theory revisited, corporate social responsibility reporting of Asian airlines, service quality and internal differences among members of the airline alliances, days on and days off scheduling of pilots under a variable workload, pricing and travelers‘ decision to use frequent flyer miles: evidence from...

     155 p vaa 24/08/2019 135 2

  • Ebook Airline industry strategies, operations and safety: Phần 1

    Ebook Airline industry strategies, operations and safety: Phần 1

    The content of ebook part 1 includes: a financial history and analysis of the U.S. airline industry, airline operations control: a new concept for operations recovery, outsourcing strategies of full-service airlines: an application of two theoretical perspectives, the pricing strategy of Ryanair, measuring and benchmarking airport efficiency: an application of data envelopment analysis and stochastic frontier analysis.

     171 p vaa 24/08/2019 186 2

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